Filipa Santos

Filipa Santos

Real Estate Consultant

As a Portuguese-Canadian realtor who has lived in both countries a number of years, Filipa is fully fluent in English and Portuguese.  This allows her to specialize in working with clients from across the globe (Filipa currently works with 90%+ foreign clients).  Having resided a good part of her life in Canada, in which she had the experience of buying and selling several properties herself, Filipa is very aware of the questions asked, the expectations, and needs of those coming from another culture.

In her 8 years experience in real estate, she has always focused first and foremost on client care and complete satisfaction.  At this point in her career, the great majority of her clients come from referrals of those who have worked with her in the past.

Filipa has helped countless clients in their relocation process to Portugal – whether helping them secure residency through a Golden Visa, D7 Visa, or otherwise.  As such, she has at her fingertips all of the resources needed and experienced professionals to recommend in various areas that complement her work – to make the process as smooth and seamless as possible.

Whether to buy, sell or lease a property, Filipa is here to help.

Testimonials

Filipa is a very professional and friendly person. We have been looking for a suitable apartment for us for a long time. Filipa listened to all our wishes and with her guidance and patience we were able to find the perfect option very quickly. I am very grateful for such kind and attentive attitude and would gladly recommend her to others.

Anna Valik, Russia

Filipa’s professionalism, knowledge of the market and friendliness are unparalleled. Honestly, I had never met anyone in this field with such dedication and knowledge of the market as Filipa. Filipa exceeded any expectations we had and made this process a safe, calm and above all very, very rewarding experience.
It is impressive how Filipa perfectly understood our needs, our taste and our limitations. It’s not easy to find something that is only in our imagination, but Filipa did it.
The confidence and security we felt from the first day we met Filipa, left us feeling relaxed and sure that we would find “OUR HOME”. Starting with market prospecting, advice on bank credit, the bureaucratic issues of these processes, the lease of our current house and all the advice over time, Filipa proved to be a professional that exceeds any expectations.
I can’t get tired of describing the experience we had to our friends and I can’t imagine moving to another home again without Filipa’s help. I can only thank Filipa and her entire team for making our dream come true, and in such a professional and friendly way. I wish Filipa and her entire team all the best. They deserve all the successes they have and will have. [translation from Portuguese]

João Carvalho, Portugal

Filipa Santos and her team exceeded our expectations when it came to purchasing our new home. Filipa guided us through the entire process, from listening intently to our needs, patiently answering all of our questions, showing us a variety of properties, and providing support as needed. Her honest and experienced advice was invaluable and we felt so taken care of every step of the way. We know she and her team are very busy with many other clients, but we always felt like we were her only client. We can not recommend Filipa highly enough. If you are looking to purchase a home, contact Filipa, you won’t be disappointed.

Jody Temple White, USA

I have no words to express my gratitude for the commitment and dedication that Filipa had in our house search process. Filipa accompanied us in the search for a property to buy for over a year, never giving up on looking for properties that fit our criteria. She is extremely knowledgeable about the market, with an orientation towards excellent customer service, she not only guided us in the home purchase but also in the process of renting our current home. Both professionally and personally, it was a pleasure to work with Filipa, who exceeded expectations at every stage of the process. Thank you for everything. [translation from Portuguese]

Filipa Remondes, Portugal

As a realtor and landlord, Filipa Santos is very professional and responsive. Most importantly she is caring and compassionate to both her clients and those less fortunate. It was our good fortune to connect with Filipa and we highly recommend her.

Norma Jean, USA

Filipa is super professional, she helped us to find the right property for us in a tight time, while there is a high competition and dynamic rent market season.

Mohd HaLabi, Jordan

Filipa Santos and her team are absolutely outstanding. Moving from another country is never easy and having done it before, we were prepared for stress and mad dashes to tie loose ends. But with our latest move to Lisbon, Filipa and her team (Rodrigo + Ana) went above and beyond. Our move was absolutely seamless. We couldn’t physically visit the apartment beforehand, but Filipa worked closely with us to provide us as much documentation/videos to be able to pick the perfect apartment. She then worked with her team to help set up all utilities so that when we arrived, the apartment was ready to go. They are all so communicative, checking in and helping us coordinate. We are so happy with our new home, and are grateful to Filipa for helping us as much as she did. Highly recommend!

Myra Castaneda, France

Our wonderful realtor, Filipa Santos went above and beyond to understand our needs and find us the right neighborhood and a beautiful apartment. She was with us throughout the entire process, giving us daily updates and providing support when needed. Thank you, Filipa, and RE/MAX!

Gabriela Itigan, USA

Filipa was amazing to work with. She was incredibly responsive, quick to act, and very professional. She acts quickly and with her clients’ best interest in mind. I would absolutely use her services again and recommend her services to anyone looking to buy or rent a home. Thank you Filipa!

Andrew G., USA

Filipa was amazing! She was able to get us a last minute showing and we were able to sign a lease on the first apartment we looked at. She is very thorough and quick to respond to any questions or concerns. I would recommend her to anyone looking for a new place to live!

Kendall Holekamp, USA

"She made finding an apartment from the other side of the world possible!"

Rated 5 out of 5
April, 2023

We could not be more grateful for our KW agent, Filipa Santos! She made finding an apartment from the other side of the world possible! The video walk-thrus, expert perspective and knowledge of the market, clear and consistent communication not to mention her positive and professional personality allowed us (a family of four) to begin a new life and new adventure in Lisbon.

Thank you so much Filipa! We look forward to our next purchase and project with you!

Amy Glaze Hedayatpour, USA

"My heartfelt thanks to Filipa, her team and Mrs. Susana."

Rated 5 out of 5
April, 2023

In every moment of life we ​​have to believe. Believing, good things will come. My heartfelt thanks to Filipa, her team and Mrs. Susana. Thanks.

Marcelo Mendes, Portugal

"incredible service. We could not be more happy with the outcome."

Rated 5 out of 5
March, 2023

Filipa is a class act. A genuinely lovely person, who has gone out of her way to deliver an incredible service. We could not be more happy with the outcome. We have referred Filipa to other people and will continue to do so because I know that she will look after the people that matter most to me. 7 stars.

Mark Weston, UK

"she is unbelievably responsive, even out of hours and also very creative to find the best solutions"

Rated 5 out of 5
March, 2023

I am a very happy new owner of a garage in Lisbon, near the airport. This was the second deal that Filipa Santos helped me complete – the first one was a much bigger deal, buying a big house near Lourinhã. The wonderful thing about Filipa is that although the size of the two deals are incomparable I had the exact same precision, attention, devotion and kindness with the current, small deal. She is unbelievably responsive, even out of hours and also very creative to find the best solutions. Her native Canadian as well as native Portuguese are a treasure – not just for language but also for understanding the cultural expectations of foreigners. If I ever happen to enter another deal in Portugal there will be no doubt who to ask for support. Thanks again, Filipa!

Márta Hoffman, Hungary

"We feel so honored to have worked with such a personable and caring duo of professionals"

Rated 5 out of 5
March, 2023

We had the most wonderful experience searching for our apartment with Filipa and Nick. We were in a time crunch and needed to find housing quickly. We fell in love with the first apartment they showed us (by video), and they went the extra mile to get it for us.

We feel so honored to have worked with such a personable and caring duo of professionals, and will be forever grateful to Filipa and Nick for treating us like friends. We wholeheartedly recommend their services!!

Thank youuu!!

Yamilka and Paul Hayes, USA

"She’s a 10 in a 5 star rating. Thank you, Filipa."

Rated 5 out of 5
February, 2023

Filipa has met and exceeded expectations since our first phone call. Filipa is very knowledgeable regarding the requirements of becoming a Portugal citizen. Filipa made us aware of investment opportunities we hadn’t considered. I spent the day with Filipa looking at a investment opportunities and she was so pleasant, professional and knowledgeable. I will return in April to utilize Filipa’s knowledge for the second purchase. She’s a 10 in a 5 star rating. Thank you, Filipa.

Jim Hughes, USA

"incredibly caring and thoughtful about finding the right fit"

Rated 5 out of 5
February, 2023

I contacted Filipa Santos for help finding an apartment rental in Lisbon within a tight timeframe, and she brought my stress level down 1000% from the moment we began communicating. She is incredibly caring and thoughtful about finding the right fit, as well as organized, efficient, competent, transparent, responsive and extremely personable. She is well-connected, knows the housing market, and understands all the angles of the ex-pat experience. For anyone looking to buy, sell, or rent in Portugal, do yourself a favor and contact Filipa, I cannot recommend her services highly enough!

Rissa Miller, Canada

"Calm, supportive and informative"

Rated 5 out of 5
February, 2023

During our experience of attempting to navigate the Wild West of the current Portuguese rental market, Fílipa was by far our favourite agent of those we encountered. Calm, supportive and informative, we felt like she prioritised everyone’s best interests. She kept us updated at every step of the way, and her native English inspired confidence that we would be able to communicate effectively. Recommended!

Chris Yeoward, England

"dedicated, attentive, and a sweet person"

Rated 5 out of 5
January, 2023

Filipa has been an amazing house research companion – we could have not found a better and more passionate help for our house research – she is a dedicated, attentive, and a sweet person – highly recommended.

Laura Primerano, Italy

"They were very prompt in replying, very professional, very supportive, and I got my house"

Rated 5 out of 5
December, 2022

I had a great property experience with this company. They were very prompt in replying, very professional, very supportive, and I got my house. My best wishes for this company, especially Filipa Santos.

Sarfraz Nawaz, Pakistan

"They helped us secure a lease in less than two weeks from start to finish"

Rated 5 out of 5
November, 2022

We are moving to Portugal from the United States and worked with Filipa and the team to lease an apartment. They helped us secure a lease in less than two weeks from start to finish! Filipa and the team were very responsive and effective which made the process easy for us despite working across 8h timezone difference. Filipa showed us a prospective apartment and handled all other aspects of securing the lease professionally and fully remotely! What an excellent service!

Esko Laaksonen, Finland

"Because we're out of the country, she was able to do live video walkthroughs and be our eyes on the ground"

Rated 5 out of 5
November, 2022

Filipa went above and beyond to scout out the perfect apartment for our family. Because we’re out of the country, she was able to do live video walkthroughs and be our eyes on the ground. Her team is extremely thorough and responsive throughout the entire process relieving any potential stress. Do not hesitate to give her a call, you won’t regret it.

Ryan Wehner, USA

"We were able to find a great apartment quickly despite Lisbon's competitive market"

Rated 5 out of 5
November, 2022

Filipa was wonderful to work with! We were able to find a great apartment quickly despite Lisbon’s competitive market. Communication was great every step of the way. Consider Filipa highly recommended.

Bartley Harrison and Alycia Washigton, USA

"She has calmly and professionally helped us to navigate the apartment market here in Lisbon"

Rated 5 out of 5
November, 2022

Filipa Santos has been a rock in stormy water. She has calmly and professionally helped us to navigate the apartment market here in Lisbon. This was really important for us since we moved to a new city with a language we don’t speak. I would gladly recommend her and her team to anyone else looking for an apartment in Lisbon.

Max Ålander, Sweden

"She was very responsive, proactive, and extremely helpful in the lease closing process"

Rated 5 out of 5
November, 2022

My experience working with Filipa was great, I would highly recommend her to everyone. She was very responsive, proactive, and extremely helpful in the lease closing process. Very happy with the apartment and my experience working with Filipa!

Justine Humenansky, USA

"Her excellent real-time communication with thoughtful advice was very much appreciated"

Rated 5 out of 5
November, 2022

JPVA gets our highest recommendation for their help finding an apartment rental. João Passos provided excellent communication and advice on the lead up to our Portugal Trip. And Filipa Santos provided outstanding, personalized support when we arrived for apartment searching, viewing, selection and signing… all within a week. Her excellent real-time communication with thoughtful advice was very much appreciated. We couldn’t be happier

Jamey Frank, USA

"made my dream happen in record time!"

Rated 5 out of 5
November, 2022

Filipa and her team worked well with my broker/lawyer and made my dream happen in record time! Surround yourself only with people who are going to take you higher.

Max Welch, USA

"understands the concerns of Americans and Canadians"

Rated 5 out of 5
November, 2022

We typically do not write a review for anything or anyone, but the outstanding service we received from Filipa Santos calls for an exception. Filipa spent tremendous amount of time driving us around from one appointment to another everyday for more than a week and she helped us buy a beautiful apartment in Sesimbra. She genuinely cared to get to know us and familiarize herself with what we were comfortable with when purchasing a property. An added bonus for us is that she was able to relate and make our home purchase that much easier because she has lived in North America in the past and understands the concerns of Americans and Canadians. Filipa was 100% professional at all times, patient with our asks, and knew when to be aggressive in order to get us under contract! We greatly appreciate everything she did for us. Thanks again Filipa!

Austin Munir, USA

"Filipa to us is a magic master-matchmaker for sellers and buyers"

Rated 5 out of 5
November, 2022

Filipa to us is a magic master-matchmaker for sellers and buyers. She is competent, efficient and admirably sensitive to assist the dance of acceptance of a fair offer and helps to formulate clear conditions for the final deed. Thank you Filipa. It’s been an easy and graceful transaction.

Chloé and Martin, Switzerland

"I've worked with Filipa on the purchase of two homes and the rental of one"

Rated 5 out of 5
October, 2022

I’ve worked with Filipa on the purchase of two homes and the rental of one. She’s been incredibly professional, knowledgeable and patient. We will definitely be working with her again. Could not recommend more highly.

Tamer Kattan, USA

"Made the entire process relatively easy for a foreigner"

Rated 5 out of 5
October, 2022

Great experience – Filipa S. was gracious, prompt and helpful along the way. Further the utilities set-up assistance was VERY useful and got electricity, internet, etc started asap. Made the entire process relatively easy for a foreigner 🙂

Michael Burgess, USA

"She is very polite, friendly and responsible."

Rated 5 out of 5
September, 2022

We rented an apartment and worked with Filipa. It was satisfying. She is very polite, friendly and responsible. She was staying in touch with us even on the evenings and weekends. Nice experience!

Asia Oleynik, Russia

"Super friendly, super fast and super professional"

Rated 5 out of 5
September, 2022

The best Agent in Portugal. Super friendly, super fast and super professional. I can highly recommend ?

Ralf van Duyn, Neetherlands

"I really thank her for all that she has done to sell my flat"

Rated 5 out of 5
September, 2022

Filipa is more than involved. She is doing all to help her customers. I really thank her for all that she has done to sell my flat and all the time she has spent!

Jean-Michel Fauron, France

"She took care of everything, seamlessly"

Rated 5 out of 5
August, 2022

We are American citizens who recently bought a place in Portugal. Filipa was our agent and we could not have been happier with her. She took care of everything, seamlessly. Incredibly knowledgeable about the market and the process and all the ins and outs of dealing with international customers. Responded rapidly to all of our questions and has tons of great connections to facilitate getting set up over there. I am used to American realtors who do practically nothing and make a ton of money and only seem concerned about their commission. This experience with Fillipa was the polar opposite. We let her serve as our power of attorney so we didn’t even have to appear in person for the closing. I could not recommend highly enough. My cousin referred us to her and they were thrilled with her as well.

Nancy Landre, USA

"She's been with us from the first moment to the last with her useful information and support."

Rated 5 out of 5
July, 2022

Me and my wife as ex-pats had absolutely great experience with Filipa. If it wasn’t for her, we wouldn’t have had our flat right now. Market in Portugal/Cascais was very difficult, we couldn’t find any flats or realtors to help us. When we’ve lost our hope after seeing how fast the real estate market is, Filipa with her professional approach, and positive energy has saved us. She’s been with us from the first moment to the last with her useful information and support.

I can write pages about how happy we are to be able to do business with her but I don’t want to take anyone’s time. It was worth it.

Totally recommend. Trust and you will thank later.

Alp Kamsiz, Türkiye

"we are very satisfied with the services provided"

Rated 5 out of 5
July, 2022

We were very well taken care of and we are very satisfied with the services provided. [translation]

Letycia Janot, Brazil

"This was our first international transaction, so the stress level was a bit high."

Rated 5 out of 5
July, 2022

We worked with Filipa Santos on our first apartment purchase in Lisbon. We have high performing agents and brokers in our family here in the US and have done a fair number of transactions over the years. This was our first international transaction, so the stress level was a bit high. Filipa was very generous with her time, taking me to view property in around and Lisbon on multiple occasions. When we finally decided on the specifics of what we wanted to find, she did numerous virtual tours in places and their neighborhoods to help us really see the places. She listed to our feedback and was instrumental in finding this place that we’re so excited about. Filipa and her team helped to make the transaction very smooth and stress free. She has a solid network of professionals that support pre ad post sales needs. We highly recommend Filipa’s services.

Eric Weiss, USA

"Extremely competent, available and friendly team!"

Rated 5 out of 5
June, 2022

Extremely competent, available and friendly team! We were in a hurry to sell our old apartment to buy a bigger property. Filipa Santos and her team helped us throughout the process, from the sale of our old property, search for better mortgage credit conditions on the market, to the purchase of our new property. Without the competence and speed of the team, we would not have completed the process in 2 months!

Pedro Oliveira, Portugal

"I can't imagine moving to another home again without Filipa's help"

Rated 5 out of 5
June, 2022

Filipa’s professionalism, knowledge of the market and friendliness are unparalleled. Honestly, I had never met anyone in this field with such dedication and knowledge of the market as Filipa. Filipa exceeded any expectations we had and made this process a safe, calm and above all very, very rewarding experience.

It is impressive how Filipa perfectly understood our needs, our taste and our limitations. It’s not easy to find something that is only in our imagination, but Filipa did it.

The confidence and security we felt from the first day we met Filipa, left us feeling relaxed and sure that we would find “OUR HOME”. Starting with market prospecting, advice on bank credit, the bureaucratic issues of these processes, the lease of our current house and all the advice over time, Filipa proved to be a professional that exceeds any expectations.

I can’t get tired of describing the experience we had to our friends and I can’t imagine moving to another home again without Filipa’s help. I can only thank Filipa and her entire team for making our dream come true, and in such a professional and friendly way. I wish Filipa and her entire team all the best. They deserve all the successes they have and will have. [translation]

João Carvalho, Portugal