Analytical and dedicated, Rafael has a degree in Business Administration, having completed a master’s degree in entrepreneurship. Born in Brazil, his family’s story takes us to Trás-os-Montes, where his grandparents still live, and since he came to Portugal 15 years ago, he has fallen in love with the portuguese lands. While still in Brazil, he began building houses to sell and was successful in helping people find their homes. He joined the JPVA family to continue his work in bringing people together in their new home. He tirelessly seeks the best opportunities for his clients, as he very much enjoys enology and Portuguese gastronomy.
I want to congratulate the RE/MAX team and in particular Tiago for their work. We found an apartment that completely suited us. They suggested not only the apartment but also the area, which turned out to be a great location to live. And special thanks for the support in a huge number of small issues that inevitably arise when you move somewhere. Top service! Thank you. [translation]
Quero agradecer à equipa da RE/MAX e em particular o Tiago pelo seu trabalho. Encontrámos um apartamento que nos agradou completamente, e em tempo recorde. Eles sugeriram além do apartamento, a localização do mesmo, que acabou por ser uma área excelente para morar. Um agradecimento especial pelo apoio na resolução de problemas que inevitavelmente surgem quando mudamos para outro país. Atendimento ótimo! Obrigado. [tradução]
I would like to share the excellent work carried out by Hugo Fernandes, from his professionalism, his consideration to his advice, always reconciling our expectations.
The market studies presented helped a lot in decision making.
The house was only 70 days on the market.
I would also like to mention Sara, who is “behind the scenes” but is also crucial in this whole process.
More than a consultant, Hugo has become a friend of the whole family.
And he has some characteristics that I value, his sense of humor, his constant availability, friendliness and confidence.
Gostaria de partilhar o excelente trabalho desenvolvido pelo Hugo Fernandes, desde o seu profissionalismo, a sua ponderação o seu aconselhamento, conciliando sempre as nossas expectativas.
Os estudos de mercado apresentados, ajudaram bastante na tomada de decisões.
A casa esteve apenas 70 dias no mercado.
Gostaria também de mencionar a Sara, que está nos “bastidores” mas também é crucial em todo este processo.
Mais do que um consultor o Hugo tornou-se um amigo de toda a família.
E tem algumas características que valorizo, o seu sentido de humor, a sua constante disponibilidade, a simpatia e a confiança.
Very professional and dedicated!
Muito profissional e dedicada!
Não podíamos estar mais gratos à nossa agente KW, Filipa Santos! Ela tornou possível encontrar um apartamento do outro lado do mundo! O vídeo walkthroughs, perspetiva especializada e conhecimento do mercado, comunicação clara e consistente, para não falar da sua personalidade positiva e profissional que nos permitiu (uma família de quatro) começar uma nova vida e uma nova aventura em Lisboa.
Muito obrigado Filipa! Estamos ansiosos para nossa próxima compra e projeto com você
We could not be more grateful for our KW agent, Filipa Santos! She made finding an apartment from the other side of the world possible! The video walk-thrus, expert perspective and knowledge of the market, clear and consistent communication not to mention her positive and professional personality allowed us (a family of four) to begin a new life and new adventure in Lisbon.
Thank you so much Filipa! We look forward to our next purchase and project with you!
In every moment of life we have to believe. Believing, good things will come. My heartfelt thanks to Filipa, her team and Mrs. Susana. Thanks.
Em todos os momentos da vida temos que acreditar. Acreditando, coisas boas virão. Agradeço de coração a Filipa, sua equipa e Sra. Susana. Obrigado.
Excelente equipa. Acompanharam-me em todas as etapas do processo para encontrar uma casa, explicaram o contrato de arrendamento, cuidaram da burocracia por mim. No geral, um processo agradável e tranquilo, especialmente considerando o quão burocráticas as agências governamentais podem ser. Uma equipa muito simpática sempre disponível para esclarecer dúvidas. A agente que geriu o meu processo foi Simone e ela foi excelente. Definitivamente recomendo
Excellent team. They walked me through every step of the process of finding a place, explained the rental contract, handled the bureaucracy for me. Overall, a nice and smooth process especially given how bureaucratic government agencies can be. A very friendly team always available to answer questions. The agent that managed my file was Simone and she was outstanding. Definitely recommend
I want to leave here my deepest thanks and recognition to the whole team in my home buying process, but especially to Tiago who was tireless, efficient, always available and empathetic. It would be impossible to manage this process alone, together we visited numerous properties over the months and Tiago’s optimism and advice were essential. What could have been a rather lonely and frustrating journey, with Tiago it was a very fun journey. I’m happy with the apartment I chose and happy to have made a good deal, that is, a good deal for both parties. Congratulations team! I will always recommend your services
Quero deixar aqui o meu profundo agradecimento e reconhecimento a toda a equipa no meu processo de compra de casa, mas em especial ao Tiago que foi incansável, eficiente, sempre disponível e empático. Seria impossível gerir este processo sozinha, juntos visitámos inúmeros imóveis ao longo de meses e o otimismo e conselhos do Tiago foram essenciais. O que poderia ter sido um percurso bastante solitário e frustrante, com o Tiago foi uma viagem muito divertida. Estou feliz com o apartamento que escolhi e feliz por ter feito um bom negócio, ou seja, um negócio bom para ambas as partes. Parabéns equipa ! Recomendarei sempre os vossos serviços
Tiago is a person of the utmost confidence who provides unconditional support to his clients. Always professional, he is also very human, being willing to help in every detail, regardless of whether they have to do with his service or not. He has a great relationship with customers and the knowledge and experience needed to help them navigate every step of the way. I am very satisfied with the business I did with Tiago, I strongly recommend him.
O Tiago é uma pessoa da máxima confiança que presta um apoio incondicional aos seus clientes. Sempre profissional, é também muito humano, estando disposto a ajudar em todos os pormenores, independentemente se têm a ver ou não com o seu serviço. Possui uma ótima relação com os clientes e os conhecimentos e experiência necessários para os ajudar a navegar todas as etapas. Estou muito satisfeita com os negócios que realizei com o Tiago, recomendo vivamente.
Great service – Filipa’s team was fast, reliable, professional, proactively offering important advice. I’d be happy to work with them again.
Filipa is a class act. A genuinely lovely person, who has gone out of her way to deliver an incredible service. We could not be more happy with the outcome. We have referred Filipa to other people and will continue to do so because I know that she will look after the people that matter most to me. 7 stars.
I am a very happy new owner of a garage in Lisbon, near the airport. This was the second deal that Filipa Santos helped me complete – the first one was a much bigger deal, buying a big house near Lourinhã. The wonderful thing about Filipa is that although the size of the two deals are incomparable I had the exact same precision, attention, devotion and kindness with the current, small deal. She is unbelievably responsive, even out of hours and also very creative to find the best solutions. Her native Canadian as well as native Portuguese are a treasure – not just for language but also for understanding the cultural expectations of foreigners. If I ever happen to enter another deal in Portugal there will be no doubt who to ask for support. Thanks again, Filipa!
Simone and Fillipa were great. My mom is retiring to Portugal on a very fixed modest income. There wasn’t many options apartment wise for her and the few we found got bought quickly. But Simone still made it happen! We signed yesterday! She went to all the viewings with us, as well as the signing, and is still helping us get set up. She even showed us where the nearest train station was and good places to shop around the new apartment. She’s made this transition much easier and I’m so glad Filipa put us in touch with her. Now I can leave Portugal knowing my mom is set up well for her new life here. Thank you!